Hotel front office manager

• Education: College/CEGEP
• Experience: 1 year to less than 2 years

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Supervision

• 11-15 people

Computer and technology knowledge

• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS Windows

Screening questions

• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Employment terms options

• Morning
• Night
• To be determined
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Work Term: Permanent
• Work Language: English
• Hours: 80 hours bi-weekly